Terms of Use
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the services provided by NEXUS VR ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.
- These terms apply to all visitors, users, and customers
- If you do not agree to these terms, you may not use our services
- We reserve the right to modify these terms at any time
- Continued use of our services constitutes acceptance of any changes
2. Description of Services
NEXUS VR provides virtual reality gaming and entertainment services including:
- VR gaming experiences and simulations
- Equipment rental and technical support
- Group events and private party hosting
- Educational and training VR programs
- Membership plans and special offers
- Online booking and customer support services
3. User Responsibilities and Conduct
As a user of our services, you agree to:
Safety and Compliance
- Follow all safety instructions and guidelines provided by staff
- Disclose any medical conditions that may affect VR use
- Use equipment properly and report any malfunctions immediately
- Supervise minors under 13 at all times during sessions
Acceptable Behavior
- Treat staff and other customers with respect
- Refrain from disruptive or inappropriate behavior
- Not attempt to damage or modify our equipment
- Comply with all applicable laws and regulations
4. Booking and Payment Terms
Our booking and payment policies include:
Reservations
- Bookings must be made in advance for guaranteed availability
- Payment is required to confirm reservations
- We reserve the right to cancel sessions due to technical issues
Cancellation Policy
- 24-hour notice required for cancellations to receive full refund
- Cancellations with less than 24 hours notice forfeit 50% of payment
- No-shows will be charged the full session fee
- Refunds will be processed within 5-7 business days
5. Health and Safety Guidelines
For the safety of all participants, the following guidelines must be followed:
Age and Health Restrictions
- Minimum age of 8 years (with adult supervision under 13)
- Not recommended for pregnant women
- Those with heart conditions should consult a physician first
- People prone to motion sickness should use caution
During Sessions
- Remain within designated play areas
- Stop immediately if experiencing discomfort
- Do not remove safety equipment during active sessions
- Follow staff instructions at all times
6. Limitation of Liability
NEXUS VR's liability is limited as follows:
- We are not liable for injuries resulting from failure to follow safety guidelines
- Participants use our services at their own risk
- We are not responsible for personal belongings left on premises
- Our total liability shall not exceed the amount paid for services
- We are not liable for indirect, incidental, or consequential damages
- Some jurisdictions may not allow limitation of liability
7. Intellectual Property Rights
All content and materials provided by NEXUS VR are protected by intellectual property laws:
- VR experiences and software are licensed, not sold
- Users may not record, copy, or distribute our content
- Trademarks and logos are property of their respective owners
- Any unauthorized use may result in legal action
8. Privacy and Data Protection
Your privacy is important to us. Our data practices include:
- Collection of personal information as detailed in our Privacy Policy
- Use of cookies and tracking technologies on our website
- Sharing of information only as described in our Privacy Policy
- Implementation of security measures to protect your data
For complete information, please review our Privacy Policy.
9. Termination of Services
We reserve the right to terminate or suspend services in the following situations:
- Violation of these terms and conditions
- Disruptive or dangerous behavior
- Failure to pay required fees
- Technical issues or equipment maintenance
- Legal or regulatory requirements
Contact Information
For questions about these Terms of Use or our services, please contact:
- Email: [email protected]
- Phone: +1-604-555-9847
- Address: 1247 Robson Street, Vancouver, BC V6E 1C3, Canada
- Business Hours: Monday-Sunday, 10:00 AM - 11:00 PM